Shipping policy

UK Shipping: We offer free Next day shipping on all orders within the UK placed before 12pm MONDAY TO FRIDAY
International Shipping: International shipping rates vary based on destination and order weight. Please use our checkout to calculate shipping costs for your specific order

                                                          Processing Time

Most orders are processed and shipped within [1] business day excluding Sundays. However, during peak periods, processing times may be slightly longer.

                                                         Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.

                                                         Delivery Times

Delivery times may vary depending on your location and the shipping method chosen. Please note that these are estimated delivery times and may be subject to delays.

                                               Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and either resend your order or issue a refund.

                                                  Additional Information

We are not responsible for any customs duties or taxes that may be imposed on international orders.

 

If you have any questions about our shipping policy, please contact us at admin@moo-star.com