UK Shipping: We offer free Next day shipping on all orders within the UK placed before 12pm MONDAY TO FRIDAY International Shipping: International shipping rates vary based on destination and order weight. Please use our checkout to calculate shipping costs for your specific order
Processing Time
Most orders are processed and shipped within [1] business day excluding Sundays. However, during peak periods,
processing times may be slightly longer.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking
number to monitor the progress of your shipment on the carrier's website.
Delivery Times
Delivery times may vary depending on your location and the shipping method chosen. Please note that these
are estimated delivery times and may be subject to delays.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the
issue and either resend your order or issue a refund.
Additional Information
We are not responsible for any customs duties or taxes that may be imposed on international orders.
If you have any questions about our shipping policy, please contact us at admin@moo-star.com