All orders are dispatched from our UK warehouse within 1-2 working days (excluding weekends and bank holidays) after you receive your order confirmation email. You will receive a second email with tracking as soon as your order ships.
Standard UK delivery typically takes 2-4 working days from dispatch. Delivery charges are calculated and shown at checkout. Free Next-day UK delivery on all orders over £10.
Where We Ship
We currently ship across the United Kingdom. If you would like to order from outside the UK, please contact us at admin@moo-star.com and we will do our best to help.
Tracking Your Order
Once your order has shipped you will receive a tracking number by email. If you have any questions about the status of your delivery, get in touch at admin@moo-star.com and we will look into it right away.
Delayed or Lost Parcels
If your order has not arrived within the expected timeframe, please contact us and we will chase it with the carrier and put things right. Your satisfaction is covered by our 90-day guarantee.
